Effective Date: June 2026
This Privacy Policy explains how Alex Home Repair LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“users” or “you”) who visit our website, www.alexhomerepair.com (the “Website”), contact us, or submit information through our online forms, including lead forms.
We are committed to protecting your privacy and taking reasonable steps to safeguard your personal information. By using our Website or submitting your information to us, you consent to the collection and use of your personal information as described in this Privacy Policy.
When you visit our Website, contact us, request an estimate, or submit a form, we may collect personal information that you voluntarily provide to us, such as your name, phone number, email address, project details, address or service location, and any other information you choose to provide.
We may collect your personal information through Meta (Facebook and Instagram) Lead Ads. Information you submit through these forms may include your name, phone number, email address, and any other information you choose to provide.
We use this information solely to respond to your request, provide estimates, schedule appointments, and communicate with you regarding your remodeling or home repair project.
We may also collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
We may use cookies and similar tracking technologies to collect and store information about your use of our Website. This information helps us improve the Website, understand how visitors interact with our content, and provide a better user experience.
We may use the information we collect for the following purposes:
We may use Google Analytics and similar technologies to better understand how visitors use our Website. These tools may collect information such as pages visited, time spent on the Website, browser type, device information, general location information, and referring websites.
If Google Maps or similar services are used on our Website, those services may collect information necessary to display maps, provide location-based features, or improve their services.
Google and other third-party providers may use cookies or similar technologies to collect and process information in accordance with their own privacy policies.
We may share your personal information with trusted third-party service providers who assist us in operating our Website, managing advertising campaigns, analyzing Website usage, communicating with customers, or conducting our business. These service providers are authorized to use your personal information only as necessary to provide services to us.
We may also disclose your personal information if required by law or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on us, or prevent harm, fraud, or illegal activities.
We do not sell the personal information you submit to us through contact forms or lead forms.
We retain personal information only as long as necessary to provide our services, respond to your requests, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer needed, we will take reasonable steps to delete, securely store, or anonymize it, unless we are required to keep it for legal, accounting, or business purposes.
We implement reasonable technical and organizational measures to protect the security of your personal information.
Our Website uses industry-standard encryption, such as HTTPS/SSL, to help protect information transmitted through the Website.
However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
You may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, update, or delete your personal information.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Depending on where you live and subject to applicable law, you may have the right to request access to your personal information, request correction or deletion of your personal information, or request information about how your personal information is used or shared.
If you would like to exercise any applicable privacy rights, please contact us using the contact information below.
You can control the use of cookies at the individual browser level. Most browsers allow you to refuse cookies, delete cookies, or receive a warning before cookies are stored.
Please note that disabling cookies may limit your ability to access certain features and functions of the Website.
Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete such information from our records.
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated Privacy Policy on our Website.
Please review this Privacy Policy periodically for any updates. Your continued use of the Website after any changes are posted means that you accept the updated Privacy Policy.